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Technical Support and Repairs

Get phone or email support from our professionals. Get a product fixed - even if we don't sell it.


Did you know that our 10-person team in Guelph can perform many service and support functions for our sales team and our customers?

For example, we service point-of-sale printers made by Epson, Tec, Citizen, as well as point-of-sale products from Honeywell Scanning and Mobility (formerly known as Metrologic and HHP) and Unitech. Acer desktop computers, in and out of warranty, can be repaired at SYNNEX; we repair out-of-warranty Acer notebooks too. Additionally, if your Macally product needs to be replaced under warranty, contact us!

bench viewLet us provide phone and e-mail support for customers and for inside sales in the following areas:
  • POS/AutoID related product
  • Pre-sales support and solution build
  • Hardware security solution build
  • POS/AutoID related product post sales support
  • Defective product troubleshooting
  • NexConcepts Products
  • Technology Solutions general Tech support

Check out our large pool of demo products, available for use during trade shows, outside sales calls, demonstrations to accounts, etc.

Contact us:

Tech Support 1-866-366-6616, 1-877-365-7789
For Western time Tech Support please call 1-800-456-4822 x4763
Support options include phone or e-mail assistance.

Support Hours:

Monday thru Friday: 8am-8pm EST

You get timely, reliable, and cost-efficient assistance from trained professionals who are dedicated to providing you quality support.

Let us know how we can help you!

NexConcepts 1-888-596-6837
Email: If you need technical support please contact: techsupport@synnex.com

Demo Pool contact: emjdemopool@synnex.com