What is Integrated Communications? SYNNEX – Integrated Communications Definition
There are many definitions of Integrated Communications. Much like "Network Security”, Integrated Communications can represent several solutions, either as a subset or as an overall solution for businesses and organizations.
Integrated Communications is the integration of real-time communication services such as instant messaging (chat), presence information, Telephony (including IP telephony), video conferencing, call control and speech recognition with non real-time communication services such as integrated messaging (integrated voicemail, e-mail, SMS and fax). Integrated Communications is not a single product, but a set of products that provides a consistent integrated user interface and user experience across multiple devices and media types.
Integrated Communications has the power to fundamentally change the way people work. It will transform business in the coming decade in the same way e-mail changed the business landscape in the 1990s. This transformation will clearly blur the line between voice and data forever. SYNNEX’s Integrated Communications Group, along with our extensive list of industry-leading voice and data vendor partners, is structured to uniquely position us to execute a successful and truly integrated communications strategy for your organization.
Core Technologies include:
Data networking, integrated telephony, voice, video, web conferencing, instant messaging, email, voice mail, business processes, applications and security.